Skip to main content

Information and Services for Users with Special Needs: Library Services & Access

Information about services, access, adaptive equipment, and other resources

Accessibility at Western Libraries

It is an important goal of Western Libraries to provide efficient access to research materials and services for users with temporary or permanent disabilities.

Library Services

Borrowing Materials

Find general information about borrowing materials at the link above or by calling (360) 650-3084. Special arrangements can also be made for a proxy borrower to check out materials for you. Contact Circulation Services for help.

Reference Services & General Information

For assistance with your information needs or research projects, visit the Reference Desk on Haggard 2, call (360) 650-3094, or use our Ask Us! Reference Service.

Retrieval of Materials

Upon request, library staff in all units will assist with the retrieval of books and other materials, and with the use of electronic and other bibliographic resources. Time needed for retrieval will vary depending on staff availability.

Special Assistance

Users requiring other special assistance should check with the staff at the Circulation Services Desk on Haggard 2 or call (360) 650-3084.

Request Alternate Formats

To request this page, or any other library publication, in an alternate format, please call Library Administration at (360) 650-3050.

Physical Access

Campus Accessibility Map

The Campus Accessibility Map is offered in online and printable versions. Bus stop and disability parking are located outside of the Haggard Wing of the library.

Entrances and Exits

The Haggard Wing provides push pad entrances and exits.


All levels of the main Wilson Library and Haggard Wing are accessible by elevator. The Music Library, located in the Performing Arts Center, can also be accessed by elevator. Users requiring special assistance should check with the staff at the Circulation Desk on Haggard 2.


In the Haggard Wing, accessible restrooms are available on both floors 2 and 3. Accessible restrooms are on floors 1 and 5 in the Wilson Library building.

Service Animals

Service animals are permitted in library facilities.

Study Rooms

Study rooms are located in the Wilson building. These can be reserved for use by individuals and groups, for proctoring exams for students with special needs and for private study. Contact Circulation Services at (360) 650-3084 for more information.

Diversity Librarian

Rebecca Marrall
Resource Discovery Unit
(360) 650-4493

Contact Information

Western Libraries ADA Liaison:

Rick Osen
Director of Planning and Administration
Telephone: (360) 650-7710
Fax: (360) 650-304

Circulation Services:

Telephone: (360) 650-3084

Reference Services & General Information:

Web page: Reference Services
Telephone: (360) 650-3094

Ask Us!